Terms & Conditions
Last updated: July 2025
Welcome to Poshkin! These Terms and Conditions ("Terms") govern your access to and use of our facial and skincare services offered at our premises and through our website (if applicable). By booking an appointment or using our services, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.
Medical Disclosure
Clients must disclose all relevant medical conditions, allergies, and skin sensitivities prior to treatment. This includes but is not limited to:
* Skin conditions (e.g., eczema, psoriasis, rosacea)
* Use of topical medications or treatments (e.g., Retin-A, Accutane)
* Recent cosmetic procedures (e.g., Botox, fillers, chemical peels)
We are not liable for any adverse reactions due to undisclosed medical information.
Bookings & Appointments
Appointments may be made via phone, online booking system, or in person. A confirmation message will be sent to you upon successful booking.
We reserve the right to request a deposit for bookings.
Cancellations and Rescheduling
A minimum of 24 hours’ notice is required for cancellations or rescheduling.
Cancellations made less than 24 hours prior to your appointment or no-shows may result in a cancellation fee of up to 100% of the service cost.
* Late arrivals of more than 15 minutes may result in shortened treatment time.
Pricing and Promotions
All prices are in Singapore Dollars (SGD) and are subject to change without prior notice, promotional offers are valid for a limited time.
Liability Waiver
By using our services, you acknowledge and accept that:
* Results vary by individual skin type and condition.
* Our therapists are trained professionals, however the nature of skincare treatments carries inherent risks.
* We shall not be liable for any damages, losses, or injuries that may result from the use of our services unless caused by proven negligence or willful misconduct.
Intellectual Property
All content, materials, branding, and website design (if applicable) are the intellectual property of Poshkin and may not be reproduced or used without written consent.
Right to Refuse Service
We reserve the right to refuse service to any individual at our sole discretion, including but not limited to situations where a client is rude, abusive, or displays inappropriate behavior.