Refund Policy

We offer local shipping within Singapore for products purchased through our website or in-store. The following apply:

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Delivery Coverage: We currently ship only within Singapore. We do not offer international shipping at this time.

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Processing Time: Orders are typically processed within 1 to 3 business days (excluding weekends and public holidays) after payment is confirmed.

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Delivery Time: Standard delivery usually takes 2 to 5 business days from the date of dispatch, depending on the courier and your location.

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Delivery Issues: We are not liable for delays caused by courier services or incorrect delivery information provided by the customer. Please ensure your shipping address is accurate at the time of order.

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Failed Deliveries: If delivery is unsuccessful due to incorrect address or failed attempts, re-delivery charges may apply.

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Self-Collection: Must be arranged in advance and picked up during our business hours.