Refund Policy

We offer local shipping within Singapore for products purchased through our website or in-store. The following apply:

​

Delivery Coverage: We currently ship only within Singapore. We do not offer international shipping at this time.

​

Processing Time: Orders are typically processed within 1 to 3 business days (excluding weekends and public holidays) after payment is confirmed.

​

Delivery Time: Standard delivery usually takes 2 to 5 business days from the date of dispatch, depending on the courier and your location.

​

Delivery Issues: We are not liable for delays caused by courier services or incorrect delivery information provided by the customer. Please ensure your shipping address is accurate at the time of order.

​

Failed Deliveries: If delivery is unsuccessful due to incorrect address or failed attempts, re-delivery charges may apply.

​

Self-Collection: must be arranged in advance and picked up during our business hours.